In a daily life and at work everyone is dealing with some problem, especialy when we have to cooperate with other people. Everyone has different personality, expectations, needs and way of working. External business environment is enough complicated, to add creation of additional communication problem within organization. Majority of conflicts and unresolved problems are caused by lack of knowledge. Question is how to deal with a problem in an effective way? Which tools you should choose to be effective? This course will provide answer on above questions and essential knowledge to participants.
Who Takes This Course
Managers at all levels, Head of Department, Project Managers, Team Members, Anyone who is facing a business problem or working at groups that are interested in competence effectively solve problems and conflicts
Course Structure
- Diagnosis of problems
- Understand interests
- Methods of elimination
- Feedback as a method of coping with conflict
- Select an option
- Document the agreement
- Contingencies
- Monitoring
- Evaluating
| Hours | 12 |
| Duration | 2 Days |
| Price | 2400 € |
Education fee is only for the groups not exceeding 10 people. Please contact us for more participants.
VAT is included