TOTAL QUALITY MANAGEMENT

This program aims at giving information on advantages of quality concept in the firm and its applications, and advantages of quality management.

Scope of the Program

The Method, known shortly as TQM, targets having all participants contribute through a systematic approach of the qualities of human, work, product and/or service that are used to fulfill customer demands and needs. During all applied processes, thoughts and targets of employee’s are used and all employees are involved in quality. The program deals with the topic in detail for it aims to increase knowledge of the participants.

Advantages:

It provides advantages of total quality management and paves the way for acquisition of different perspective.

Course Structure

Understanding total quality management

Fundamentals of total quality management

Principles of total quality management

Building  an effective quality management

Generating qualified teamwork

Total quality management  techniques

Communication and fact-based decision making

Total quality management  methods for creativity

Measuring total quality management

Practice & case studies

Creating organisational culture

Strategic and systematic approaches

 

Hours 24
Duration 4 Days
Price 4800 €

Education fee is only for the groups not exceeding 10 people. Please contact us for more participants.
VAT is included

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